Terms & Conditions

1. Agreement to Terms

By accessing and using the website of Quantara Security Group Ltd (quantarasecurity.co.uk) and engaging with our services, you accept and agree to be bound by and abide by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

2.1 Permitted Use

Permission is granted to temporarily download one copy of the materials (information or software) on Quantara Security Group Ltd's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to decompile or reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server
• Use automated data collection tools or scrapers without written permission

2.2 Intellectual Property Rights

The materials on Quantara Security Group Ltd's website are copyrighted. Unless otherwise stated, we or our suppliers own the intellectual property rights for all material on the website. All rights are reserved. You may access this for information and personal use subject to restrictions set in these terms and conditions.

3. Disclaimer of Warranties

The materials on Quantara Security Group Ltd's website are provided on an 'as is' basis. Quantara Security Group Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

We do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations of Liability

In no event shall Quantara Security Group Ltd or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Quantara Security Group Ltd's website, even if we have been notified of the possibility of such damage.

Our total liability to you for any claims arising from these terms shall not exceed £100 or the amount paid for services in the preceding 12 months, whichever is greater.

5. Accuracy of Materials

The materials appearing on Quantara Security Group Ltd's website could include technical, typographical, or photographic errors. Quantara Security Group Ltd does not warrant that any of the materials on its website are accurate, complete, or current.

We may make changes to the materials contained on our website at any time without notice. However, we do not make any commitment to update the materials.

6. Links

Quantara Security Group Ltd has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user's own risk.

If you believe a link on our website is inappropriate, please contact us to report it.

7. Modifications

Quantara Security Group Ltd may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales, and you irrevocably submit to the exclusive jurisdiction of the courts located in England and Wales.

9. Security Services Terms

9.1 Service Agreement

When you engage Quantara Security Group Ltd for security services, a separate Service Agreement will be provided and must be executed. The terms of the Service Agreement shall supersede any conflicting terms in this document.

9.2 Liability for Security Services

While we provide professional security services using trained SIA-licensed personnel, we cannot guarantee prevention of all incidents. Our liability for any losses arising from security matters shall be limited as outlined in the specific Service Agreement.

9.3 Customer Cooperation

Customers agree to:

• Provide accurate and complete information about security requirements
• Grant security personnel safe access to premises as agreed
• Communicate any changes to security needs promptly
• Cooperate with our security team and follow their professional recommendations
• Pay invoices within agreed payment terms

9.4 Confidentiality

Both parties agree to maintain confidentiality regarding security protocols, incident reports, and proprietary security information. This applies indefinitely after termination of services.

10. Limitation of Remedies

You agree that your exclusive remedy for any claim against us shall be limited to the amount you paid for the service, if any. In no case shall we be liable for indirect, incidental, consequential, special, or punitive damages.

11. Indemnification

You agree to indemnify and hold harmless Quantara Security Group Ltd and its owners, employees, and agents from and against any liability, loss, expense, or damage arising from:

• Your violation of these Terms & Conditions
• Your misuse of our website or services
• Infringement of third-party rights due to your actions
• False or misleading information you provide

12. Cancellation and Refunds

12.1 Website Information

Information provided on our website is for guidance only. If you wish to cancel a service agreement, the cancellation policy in your specific Service Agreement shall apply.

12.2 Refund Policy

Refunds (if applicable) will be processed within 14 days of approval. No refunds will be issued for services already rendered. Any applicable refunds will be returned to the original payment method.

13. Payment Terms

Payment terms are specified in individual Service Agreements or invoices. Payment is due within the timeframe specified. Late payments may result in suspension of services and may incur additional charges.

14. Data Protection

Our handling of personal data is governed by our Privacy Policy. By using our website and services, you consent to data processing as outlined in the Privacy Policy.

15. Contact Information

Quantara Security Group Ltd

128 City Road, London, EC1V 2NX

Phone: 020 3718 1599

Mobile: 07762 308545

Email: info@quantarasecurity.co.uk